Acorn Services laptops, servers, & PCs: Toshiba * Sony * IBM * Panasonic * Acer * EMachines
Computing Site Services
Acorn
Services laptops, servers, & PCs: Toshiba
* Sony * IBM *
Panasonic * Acer * EMachines
Computing Site
Services
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LAN and
WAN design and deployment for single and multiple sites Terminal services design and deployment Improve network performance and speed Create & improve networking access and network security Connect workstations, printers, copiers, cameras to networks Monitor & troubleshoot network performance Liaison with area providers (Bresnan, Qwest, 180Communications, Montana.net, MidRivers, etc.)Hardware “break-fix” (replace suspect hardware) Check and troubleshoot server Event Logs Check and troubleshoot workstations Event Logs Check and troubleshoot tape or other backup record logs Obtain, install and troubleshoot Windows updates to server Obtain, install and troubleshoot Windows updates to workstations Obtain, install and troubleshoot security software updates to server Obtain, install and troubleshoot security software updates to workstations Obtain, install and troubleshoot applications program software updates to server Obtain, install and troubleshoot applications program software updates to workstations Update server BIOS Update workstations BIOS Monitor performance of CPU and Memory of server Monitor performance of CPU and Memory of workstations Monitor performance of optical and disk drives of server Monitor performance of optical and disk drives of workstations Install new or upgrade hardware to serve Install new or upgrade hardware to workstations Troubleshoot and replace LAN components as needed (routers / switches / cabling) Perform access and security analysis and catalog network access and usage tables Improve / expand network reach including wireless access points as requested Configure Remote Access management Evaluate server file management and catalog suggested improvements Evaluate file backup system and catalog suggested improvements Perform Disaster Recovery services from backups Configure Printers, Scanners, cameras, and other peripheral devices Clean cases including fans and power supplies Clean Printers, Scanners, cameras, and other peripheral devices Troubleshoot Printing, Scanning, Camera, and other peripheral device functions Assist end-users with tasks as requested including Windows and program usage and printing Review existing and develop new file and resource sharing permission schemes Review and maintain hardware inventory data Review and maintain software inventory and licensing data Develop future hardware upgrade migration plans Develop future software upgrade migration plans |